Privacy policy

Privacy Policy

The English translation is for reference only and is not legally binding. The German version shall apply. 

With this data protection declaration, we would like to inform you about the type, scope and purpose of the processing of personal data (hereinafter also referred to as "data"). Personal data is all data that is personally related to you, e.g. B. name, address, e-mail address or your user behavior. The data protection declaration applies to all data processing operations carried out by us, both within the framework of our core activity and for the online media provided by us.

Who is responsible for data processing with us

Responsible for data processing is:

Trudi & Co.
Leandra Comment
Wulffstr. 11
12165 Berlin
hallo@trudiundco.com

Processing of your data as part of the core activity of our company

If you are our customer or business partner or are interested in our services, the type, scope and purpose of the processing of your data is based on the contractual or pre-contractual relationships between us. In this sense, the data processed by us includes all data that you provide or have provided for the purpose of using the contractual or pre-contractual services and that are required to process your inquiry or the contract concluded between us. Unless otherwise stated in the further information in this data protection declaration, the processing of your data and its transfer to third parties is limited to the data required to answer your inquiries and/or to fulfill the contract concluded between you and us, to protect our rights and are necessary and appropriate for the fulfillment of legal obligations. We will inform you which data is required for this before or as part of the data collection. Insofar as we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.

Affected data:

  • Inventory data (e.g. names, addresses)
  • Payment data (e.g. bank details, invoices)
  • Contact details (e.g. e-mail address, telephone number, postal address)
  • Contract data (e.g. subject matter of contract, duration of contract)

Persons affected: Prospects, business and contractual partners

Purpose of processing: Processing of contractual services, communication and answering contact requests, office and organizational procedures

Legal basis: Fulfillment of contract and pre-contractual inquiries, Article 6(1)(b) GDPR, legal obligation, Article 6(1)(c) GDPR, legitimate interest, Article 6(1). lit. f GDPR

Your rights under the GDPR

According to the GDPR, you are entitled to the rights listed below, which you can assert at any time with the person responsible named in Section 1 of this data protection declaration:

  • Right to information: You have the right to request information from us as to whether and which data we process from you.
  • Right to rectification: You have the right to request the correction of inaccurate data or the completion of incomplete data.
  • Right to Erasure: You have the right to request erasure of your data.
  • Right to restriction: In certain cases you have the right to request that we only process your data to a limited extent.
  • Right to data portability: You have the right to request that we transmit your data to you or another person responsible in a structured, commonly used and machine-readable format.
  • Right of appeal: You have the right to complain to a supervisory authority. The supervisory authority at your usual place of residence, your workplace or our company headquarters is responsible.

Right of withdrawal

You have the right to withdraw your consent to data processing at any time.

Right to object

You have the right to object at any time to the processing of your data, which we base on our legitimate interest in accordance with Article 6 (1) (f) GDPR. If you make use of your right of objection, we ask you to explain the reasons. We will then no longer process your personal data unless we can prove to you that compelling reasons for data processing worthy of protection outweigh your interests and rights.

Regardless of the above, you have the right to object to the processing of your personal data for advertising and data analysis purposes at any time.

Please address your objection to the above contact address of the person responsible.

When do we delete your data?

We delete your data when we no longer need them or when you tell us to do so. This means that - unless otherwise stated in the individual data protection notices of this data protection declaration - we will delete your data,

  • if the purpose of the data processing no longer applies and the legal basis specified in the individual data protection notices no longer exists, e.g.
    • after termination of the existing contractual or membership relationship between us (Art. 6 Para. 1 lit. a GDPR) or
    • After our legitimate interest in the further processing or storage of your data has ceased to exist (Art. 6 Para. 1 lit. f GDPR),
  • if you make use of your right of withdrawal and no other legal basis for processing within the meaning of Article 6 (1) lit. b-f GDPR applies,
  • if you make use of your right to object and there are no compelling reasons worthy of protection to prevent the deletion.

If we still have to keep (certain parts of) your data for other purposes, for example because of tax retention periods (usually 6 years for business correspondence or 10 years for accounting documents) or the assertion, exercise or defense of legal claims from contractual relationships (up to four years) or the data is used to protect the rights of another natural or legal person, we will only delete (part of) your data after these periods have expired. However, until these periods expire, we limit the processing of this data to these purposes (fulfilment of storage obligations).

Cloud Services

We use cloud services in particular

  • for storing and editing documents,
  • for sending documents by e-mail or exchanging files of any kind,
  • for our calendar appointment management,
  • to prepare and execute presentations and spreadsheets,
  • to publish files of any kind,
  • for internal and external communication via chats, audio and video conferences.

The software applications that we use for these purposes are made available to us by the provider(s) listed below on their servers. We access these servers via the Internet. If you transmit your data to us as part of the communication with us or in other processes explained by us using this data protection declaration, we process this data in the cloud service we use. This means that your data is stored on the third-party cloud service provider's servers. The third-party providers process usage and metadata to secure their servers and to optimize their services. In particular, we process and store your contact, customer and contract data.

Should we make files of any kind publicly available via our website using the cloud service we use, the respective third-party provider of the cloud service can store cookies on your computer system if you access these files. The service provider can process the data collected in this way in order to analyze your usage behavior or your browser settings.

We would like to point out that, depending on the country of domicile of the service provider named below, the data specified below is stored on servers outside the room of the European Union can be transferred and processed. In this case, there is a risk that the level of data protection prescribed by the GDPR is not observed and that your rights cannot be enforced or can only be enforced with difficulty. If the service provider we use offers processing of the data exclusively within the EU, we intend to process your data exclusively there - if this has not already been implemented anyway.

Affected data:

  • Inventory data (e.g. names, addresses),
  • Contact details (e.g. e-mail addresses, telephone and cell phone numbers)
  • Content data (e.g. photos, videos, texts),
  • Usage data (e.g. times of access, websites visited, interest in content),
  • Metadata (e.g. IP address, computer system information)

Persons affected: interested parties, communication partners, customers, employees (e.g. applicants, current and former employees)

Purpose of processing: Organization of office and administrative tasks

Legal basis: consent, Art. 6 para. 1 lit.a GDPR, fulfillment of contract and pre-contractual inquiries, Article 6 Paragraph 1 Letter b GDPR, legitimate interest, Article 6 Paragraph 1 Letter f GDPR

Cloud service provider used:

Apple iCloud

Service provider: Apple Inc., Infinite Loop, Cupertino, CA 95014, USA
Website: https://www.apple.com/de/
Privacy Policy: https ://www.apple.com/legal/privacy/de-ww/

Cookies

Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are filed and saved on the end device you are using. Cookies are primarily used to exchange information between the end device you are using and our website. These include i.a. the language settings on a website, the login status or the point at which a video was watched.

When you visit our website, two types of cookies are used:

  • Temporary cookies (session cookies): These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. The session cookies are deleted when you log out or close your browser.
  • Permanent cookies: Permanent cookies remain stored even after the browser is closed. This allows our website to recognize your computer when you return to our website. Information on language settings or log-in information, for example, is stored in these cookies. In addition, your surfing behavior can be documented and saved with these cookies. This data can be used for statistical, marketing and personalization purposes.

In addition to the above classification, cookies can also be differentiated with regard to their purpose:

  • Necessary cookies: These are cookies that are absolutely necessary for the operation of our website in order to save logins or shopping carts for the duration of your session or cookies that are set for security reasons.
  • Statistics, marketing and personalization cookies: These are cookies that are used for analysis or audience measurement purposes. Such “tracking” cookies can store information about search terms entered or the frequency of page views. In addition, the surfing behavior of an individual user (e.g. viewing certain content, using functions, etc.) can also be stored in a user profile. Such profiles are used to show users content that matches their potential interests. If we use services that store cookies on your end device for statistical, marketing and personalization purposes, we will inform you about this separately in the following sections of our data protection declaration or when obtaining your consent.

Affected data:

  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address).

Persons affected: Users of our online offers

Processing purpose: Playing out our website, ensuring the operation of our website, improving our website, communication and marketing

Legal basis:
Legitimate interest, Art. 6 Paragraph 1 lit. f GDPR
If we do not obtain your consent to the setting of cookies, we will base the processing of your data on this our legitimate interest in improving the quality and user-friendliness of our website, in particular the content and functions. You have to object to the use of cookies set by us within the scope of our legitimate interest via the security settings of your browser. There you have the option of specifying whether you do not accept cookies from the outset or only accept them on request, or whether you want cookies to be deleted each time you close your browser. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

Consent, Article 6 Paragraph 1 lit to see the legal basis in the consent you have given. As part of your consent, we will inform you about which cookies we set in detail.If you do not give your consent, only the so-called technically necessary cookies are set, which are required for the proper operation of our website and its display in your browser. If you have consented to the setting of cookies, you can withdraw your consent at any time.

Web Hosting

We use a provider to provide our website, on whose server our website is stored and made available for access on the internet (hosting). The provider can process all the data transmitted via the browser you are using that arises when you use our website. This includes, in particular, your IP address, which the provider requires in order to be able to deliver our online offer to the browser you are using, as well as all entries made by you via our website. In addition, the provider we use can raise the following data:

  • the date and time of access to our website
  • Time zone difference to Greenwich Mean Time (GMT)
  • Access status (HTTP status)
  • the amount of data transferred
  • the internet service provider of the accessing system
  • The type of browser you are using and its version
  • The operating system you are using
  • the website from which you may have accessed our website
  • the pages or sub-pages that you visit on our website.

The aforementioned data is stored as log files on our provider's servers. This is necessary to ensure the stability and security of the operation of our website.

Affected data:

  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Persons affected: Users of our website

Processing purpose: Playing out our website, ensuring the operation of our website

Legal basis: Legitimate interest, Article 6(1)(f) GDPR

Web host(s) commissioned by us:

Shopify

Service Provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
Parent company: Shopify Inc., 150 Elgin Street, 8th Floor, Ottawa, ON K2P 1L4, Canada
Website: https://www.shopify.de/
Privacy Policy: https://www.shopify.de/legal/datenschutz

STRATO

Service provider: STRATO AG, Pascalstr. 10, 10587 Berlin
Website: https://www.strato.de/hosting/
Privacy Policy: https://www.strato.de/datenschutz/

Contact

If you contact us via e-mail, social media, telephone, fax, post, our contact form or otherwise and provide us with personal data such as your name, telephone number or e-mail address or other information about about you or your request, we process this data to answer your request within the framework of the pre-contractual or contractual relationships existing between us.

Affected data:

  • Inventory data (e.g. names, addresses)
  • Contact details (e.g. e-mail address, telephone number, postal address)
  • Content data (text, photos, videos)
  • Contract data (e.g. subject matter of contract, duration of contract)

Persons affected: Prospects, customers, business and contractual partners

Purpose of processing: Communication and answering contact requests, office and organizational procedures

Legal basis: Fulfillment of contract and pre-contractual inquiries, Article 6(1)(b) GDPR, legitimate interest, Article 6(1)(f) GDPR

Registration, login and user account

You have the option of registering on our online medium in order to create a user account there. This requires the specification of personal data resulting from the input mask. The data requested there includes in particular your name, your e-mail address, if applicable. a username and password. This data is stored and processed by us in order to set up a user account for you and to enable (repeated) registration. You can change or delete the data at any time.The data will not be passed on to third parties unless this serves the technical and organizational processing of the user contract between us. In order to protect you and us from abusive registrations, we store the IP address assigned to you at the time of registration, as well as the date and time of registration.

Affected data:

  • Inventory data (e.g. names, addresses)
  • Contact details (e.g. e-mail address, telephone number, postal address)
  • Contract data (e.g. subject matter of contract, duration of contract)
  • Payment data (e.g. bank details, invoices)
  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Purpose of processing: Processing of contractual services, communication and answering contact requests, security measures.

Legal basis: Fulfillment of contract and pre-contractual inquiries, Article 6(1)(b) GDPR, legal obligation, Article 6(1)(c) GDPR, legitimate interest, Article 6(1). lit. f GDPR

Deletion: See the point: "When do we delete your data?". In addition, we would like to draw your attention to the fact that we delete the data collected during registration and the content data stored in the account as soon as you delete your account, subject to conflicting legal storage obligations. We therefore ask you, if you want or need to access the content data stored in your account after your account has been deleted, to save it in another way before deleting the account.

Processing of your data when placing an order in our online shop

If you place orders via our online shop, we process the information you provide in the ordering process in order to be able to process your order. This includes in particular your name, your address and electronic contact details, information on how to process the payment process and details of your specific order. We will tell you which data we need in detail during the ordering process.

If it is necessary to fulfill the contract concluded between us, to protect your vital interests or due to legal provisions, we will transmit your data to third parties, such as the logistics company commissioned with the delivery, in compliance with your rights Payment service provider for the purpose of payment processing and our tax advisor. Insofar as we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.

Information about the shop system we use

We use the following third-party shop system, which we use to process orders and incoming payments and to administer our inventory. If you place an order in our online shop, we will pass on your name, address and electronic contact details, information on how to process the payment process and the specific order to the provider of the shop system in order to process the order and payment processes.

Affected data:

  • Inventory data (e.g. names, addresses)
  • Payment data (e.g. bank details, invoices)
  • Contact details (e.g. e-mail address, telephone number, postal address)
  • Contract data (e.g. subject matter of contract, duration of contract)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Persons affected: Customers, prospects, business and contractual partners

Purpose of processing: Processing of orders, communication and, if necessary,Marketing and answering inquiries, data security, office and organizational procedures

Legal basis: Fulfillment of contract and pre-contractual inquiries, Article 6(1)(b) GDPR, legal obligation, Article 6(1)(c) GDPR, legitimate interest, Article 6(1). lit. f GDPR

Shopify

Service Provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
Parent Company: Shopify Inc., 150 Elgin Street, 8th Floor, Ottawa, ON K2P 1L4 , Canada
Website: https://www.shopify.de/
Privacy Policy: https://www.shopify.de/legal/datenschutz

Payment service provider

In accordance with our legal obligations or because of our legitimate interests in efficient, secure and customer-oriented payment processing, persons who have concluded a contract or other legal relationship with us can use banks and credit institutions as well as other payment service providers for payment . The payment service providers we offer process inventory data in this context, including name, address or bank details such as account/credit card number, passwords, TANs, verification numbers as well as information on the contract concluded and information on the recipient of the payment.

The data collected in this context is required in order for the payment service provider to be able to process the payment. Only the payment service provider commissioned by us collects and processes this personal information. At no time do we receive information about your account or credit card details. We are informed by our payment service provider whether or not our customers' payment has arrived. It is possible for our payment service providers to forward our customers' data to business information files in order to be able to check the identity and creditworthiness of the payer. In this respect, we refer to the data protection declaration and general terms and conditions (GTC) of our payment service providers.

The terms and conditions and data protection regulations of the respective payment service provider apply. You can find these notices on the affected service provider's website or in the transaction application. For further information and for the assertion of your rights regarding revocation and information, we refer to the provisions of the respective service provider.

Affected data:

  • Inventory data (e.g. name, address),
  • Usage data (e.g. websites visited, interest in certain topics, times of access),
  • Payment data (e.g. bank details, invoices, payment history),
  • Transaction data (e.g. term, customer category, subject matter of the contract),
  • Communication and metadata (e.g. IP address, information about the device or computer system)

Processing purpose: Effective, secure and customer-oriented payment offers (service) and processing of payments in accordance with the contractual agreement

Legal basis: Performance of contract and fulfillment of pre-contractual inquiries, Article 6 Paragraph 1 lit. b GDPR, legitimate interests, Article 6 Paragraph 1 lit. f GDPR

Revocation options: You can revoke your consent to the use of personal data at any time by contacting the respective payment service provider. Despite revocation, the payment service provider may still be entitled to process, use and transmit the personal data that is absolutely necessary for contractual payment processing. With regard to the storage and timely deletion of personal data, we refer to the respective data protection regulations of the payment service provider.

We use the following payment service providers:

Apple Pay

Service provider: Apple Inc., Infinite Loop, Cupertino, CA 95014, USA
Website: https://www.apple.com/de/apple-pay/
Privacy Policy: https://www.apple.com/legal/privacy/de-ww/

Sofort Überweisung

Service provider: SOFORT GmbH, Theresienhöhe 12, 80339 Munich
Website: https://www.sofort.de/index.html
Privacy Policy: https://www .sofort.de/datenschutz.html

Google Pay

Service provider: Google Irelan Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Website: https://pay.google.com/intl/de_de/about/
Privacy Policy : https://policies.google.com/privacy

Klarna

Service provider: Klarna GmbH, Theresienhöhe 12, 80339 Munich
Website: https://www.klarna.com/sofort/
Privacy policy: https://cdn. klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy

Mastercard

Service provider: Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium
Website: https://www.mastercard.de/de-de.html
Privacy Policy : https://www.mastercard.de/de-de/datenschutz.html

PayPal

Service provider: PayPal (Europe) S.à.r.l. et Cie., S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg https://www.paypal.com/de/webapps/mpp/ua/privacy-full#

Visa

Service provider: Visa Europe Management Services Ltd., German Branch, Neue Mainzer Strasse 66-68, 60311 Frankfurt am Main
Website: https://www.visa.de/
Data protection declaration: https://www.visa.de/bedingungen/visa-privacy-center.html

Service Provider: "Mailchimp" - Rocket Science Group LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA
Website: https://mailchimp.com
Privacy Policy: https://mailchimp.com/legal/privacy/

Our online presence on social networks

We operate online presences within the social networks listed below. If you visit one of these sites, the data listed below will be collected and processed by the respective provider. As a rule, this data is collected for advertising and market research purposes and usage profiles are created with it. Data can be stored in the usage profiles regardless of the device you are using. This is particularly the case if you are a member of the respective platform and are logged in to it. The usage profiles can be used by the providers to show you interest-based advertising. You have a right of withdrawal against the creation of user profiles. To exercise this, you must contact the respective provider.

If you have an account with one of the providers listed below and are logged in when you visit our website, the respective provider can collect data about your usage behavior on our website. To prevent such a linking of your data, you can log out of the provider's service before visiting our site.

For what purpose and to what extent data is collected by the provider can be found in the respective data protection declarations of the providers communicated below.

We would like to point out that depending on the country of domicile of the provider named below, the data collected via its platform may be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR is not observed and that your rights cannot be enforced or can only be enforced with difficulty.

Affected data:

  • Inventory and contact data (e.g. name, address, telephone number, e-mail address)
  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address).

Processing purpose: Communication and marketing, tracking and analysis of user behavior

Legal basis: consent, Article 6(1)(a) GDPR, legitimate interests Article 6(1)(f) GDPR

Opt-out options: Regarding the respective objection options (opt-out), we refer to the information provided by the providers linked below.

We maintain online presences on the following social networks:

Instagram

Service provider: Instagram Inc., 1601 Willow Road, Menlo Park CA 94025, USA
Parent company: Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA
Headquarters in the EU: Facebook Ireland Limited , 4 Grand Canal Square, Dublin 2, Ireland
Website: https://www.instagram.com/
Privacy Policy: http://instagram.com/about/legal /privacy

TikTok

Service Provider: musical.ly Inc., 10351 Santa Monica Boulevard #310, Los Angeles, 90025 California, USA
EU Headquarters: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland
Website: https://www.tiktok.com/de/
Privacy Policy: https://www.tiktok.com/de/privacy-policy

Facebook

Service provider: Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA
Headquarters in the EU: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland
Website : https://www.facebook.com/
Privacy Policy: https://www.facebook.com/about/privacy/
Privacy Policy for Facebook pages : https://www.facebook.com/legal/terms/information_about_page_insights_data

Security Measures

We also take state-of-the-art technical and organizational security measures to comply with the provisions of data protection laws and to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties.

Currency and changes to this data protection declaration

This data protection declaration is currently valid and has the status as of May 2022. Due to changed legal or official requirements, it may be necessary to adapt this data protection declaration.

This data protection declaration was created with the help of the data protection generator from SOS Recht. SOS Recht is an offer from Mueller.legal Rechtsanwälte Partnerschaft based in Berlin.

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Cancellation Policy


The English translation is for reference only and is not legally binding. The German version shall apply.


A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.


Right of cancellation
You have the right to cancel this contract within fourteen days without giving a reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must send us (Ms. Leandra Comment, Trudi & Co., Wulffstr. 11, 12165 Berlin, e-mail address: hallo@trudiundco.com) a clear statement (e.g. a letter sent by post, fax or email) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.


Consequences of withdrawal
If you withdraw from this contract, we will owe you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from this result that you have chosen a different type of delivery than the cheapest standard delivery offered by us) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Example cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)


To
Leandra Comment
Trudi & Co.
Wulffstr. 11
12165 Berlin


Email address: hallo@trudiundco.com


I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of the consumer(s) (only if notification is made on paper)

date

---------------------------------------

(*) Delete where not applicable.


Source: Kanzlei Plutte